Contrary to popular belief, you don’t need to be booked solid to have a waiting list. It’s a tool that works wonders at any point in practice.
The challenge is that waiting lists are harder to use than they seem. Here’s how you can make one work for you and your clients with no cost and [...]
We’re firm believers that there comes a time when finding success means you need to work less at some things, not more. It’s counterintuitive, I know, but sometimes the most important things are.
Here’s are 6 reasons why cutting your hours might just take your practice to the next level:
1. You’ll Be More Efficient
Parkinson’ s [...]
A couple of years ago we noticed that although we’d had a great year as far as new patients were concerned, our return visits seemed to have flattened out. Patients seemed pleased with the service, success rates were high, but it still felt like we were gaining new patients but not growing.
The problem, of course, [...]
We’ve discussed scheduling problems in the past, pointing you to a few resources here and there, but we’ve never really provided a comprehensive approach for those scheduled appointments that go off the rails due to patients canceling, rescheduling, or simply not showing up at all.
Here are the exact strategies we’ve put in place over the [...]
Reader M. asks:
“Any advice for a new practitioner debating between joining a practice or starting a practice of my own? I am faced with an opportunity to join a thriving practice. I’m weighing the convenience/earning potential (esp. in the beginning) against loss of practice identity and opportunities down the line.”
If you’re only considering growth, [...]
SpectraSoft has a free white paper on reducing no-shows and cancellations. While their specialty is software for physiotherapists and other health care pros, some of the tips are quite good, and applicable to any CAM/holistic practice.
“No-Show” White Paper
(You’ll have to register, but it’s just a four-liner.)
With all the work that it takes to run a practice, it’s easy to forget that business is not all about you – it’s about your clients. There are a thousand little things that make up the client experience, but making things easy – simple, fast, pleasant – tends to keep patients returning and [...]
As your CAM practice grows, you’ll find your schedule filling in further and further out in the calendar. While this is generally good news, keep any eye out for the following side effects of long-term scheduling in alternative health practices:
No-Shows
Start scheduling past 3 months, and you’ll almost certainly see patients forget their appointments. [...]
Based on the last metrics post on new patients, we’ve got some idea of how many new patients we’ve got coming in the door for any given time period.
Let’s go a little further, and see how many active patients you have in your practice. The term active is going to mean something a little different [...]
Almost as long as there have been businesses, there’s been a phenomenon of customers migrating towards the busiest places. It’s even a mantra when traveling: “Eat at the busy spots. The food must be safe.” In fact, the success of franchising is based in part on the idea that people like to go where other [...]
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